For Parents

Why Did My Sitter Disappear After Accepting My Request?
Sometimes mix-ups happen! When a Sitter accepts your request, you’ll get a text notification. However, if they later realize they’re unavailable and update ...
Wed, 12 Mar, 2025 at 12:48 PM
How do I rate my Sitter?
We know every sit is unique, so we've made a comprehensive way to rate your Sitter! After your booking, you can share your thoughts on five key areas. ...
Wed, 12 Mar, 2025 at 12:50 PM
Where can I find the receipt for my sit?
After each sit, we send a payment confirmation to your email with all the details like date, time, and total paid. Make sure to peek in your inbox (or even ...
Wed, 12 Mar, 2025 at 12:53 PM
What is Refer-A-Friend?
Wondering about our 'Refer-a-Friend' program? It's super simple and rewarding! Find Your Link: Go to My Account > Refer-a-Friend in the ...
Wed, 12 Mar, 2025 at 12:54 PM
What if I have a negative experience with a Sitter?
At Bambino, your comfort and confidence are paramount. If your experience with a sitter doesn’t meet your expectations, we’re here, ready to listen and act....
Wed, 12 Mar, 2025 at 12:54 PM
Can I still use Bambino if my child is sick?
Kids and colds – a timeless duo! At Bambino, we totally get it. Those tiny noses start running, usually just when you’ve got something super important going...
Wed, 12 Mar, 2025 at 12:55 PM
How do I Cancel my Premium Subscription?
Thinking of putting your Bambino Premium subscription on pause? No worries - we're here to help guide you through the process. Where Did You Subscrib...
Wed, 12 Mar, 2025 at 12:56 PM
Do you provide babysitters?
For years, parents have found babysitters by calling their friends and asking their neighbors for recommendations. We think that’s great and don’t want to ...
Wed, 12 Mar, 2025 at 12:56 PM
Choosing the BEST Sitter for your family (Interview Guide)
Let’s interview our prospects! Our question-and-answer guide below can help you get started on a productive first chat with prospective Sitters.  What...
Wed, 12 Mar, 2025 at 12:57 PM